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What happens if my ants arrive dead?

Answered by TrapJaw Labs · August 21, 2026 at 6:56 PM CDT


All colonies sold by TrapJaw Labs come with a live arrival guarantee. We do everything we can to ensure your ants arrive to you in good health, but if they don't, file a DOA claim within 2 hours of arrival and we will send you a replacement colony free-of-charge.